Massachusetts Small Business Development Center Network
Western Regional Office


Business Services


Serving Hampden, Hampshire and Franklin counties, the Western Region works with new and existing small businesses through a combination of no-cost and confidential one-on-one business advising, information and referral, and low cost educational seminars. Click here to see a list of towns serviced by the Western Regional Office.

The Massachusetts SBDC is designed to effectively service small businesses throughout Massachusetts. There is a advising, satellite or outreach office within 30 minutes of any potential client in the state. Click here to see a list of Western Massachusetts outreach sites.


Business Advisory Services

bakeryA full-time staff of business advisors provide free and confidential assistance to small businesses. We provide assistance to individuals contemplating a business venture, along with new, existing, expanding and troubled businesses.

When you meet with an advisor, please bring any relevant information you may have on your business or new venture. Preparation for your appointment will help to maximize the use of the counseling session. Click here to see decisions that you should think about before your first counseling session.

Ready to get started receiving free and confidential business assistance?! Please complete our online Request for Advising and a staff member will contact you to schedule an appointment with a business advisor.

Areas of assistance include, but are not limited to:

  • Start-up Business Assistance

  • Business Plan Development

  • Financial Plan Development 

  • Marketing and Sales Strategies

  • Cash Flow Analysis

  • Organizational and Personnel Issues


Our services are further augmented by the Massachusetts APEX Accelerator (formerly PTAC). Business advisors are dedicated to providing assistance in bidding, managing and performing on government contracts. Much of the advising is performed at the client's firm location, making the technical support delivery available in a timely and cost effective manner. E-commerce, including registering, bidding and performing on-line, in a paperless environment is a vital part of federal contracting. PTAC is a specialty center of the Massachusetts Small Business Development Center and an advisor is housed at the Western Regional Office.

Massachusetts Export CenterAlso, the Massachusetts Export Center helps companies throughout the Commonwealth to achieve success in global markets through a statewide network of international trade professionals by providing targeted, high-impact services for exporters, including counseling, training, research and technical assistance. The Massachusetts Export Center is a specialty center of the Massachusetts SBDC.

Please note that our business advisors will not give legal advice, write business plans, negotiate contracts or make decisions for clients.



The Western Region conducts approximately 25 low-cost seminars, workshops, courses and conferences annually addressing a wide range of concerns for both start-up and existing businesses. Many of these programs are cosponsored with local chambers of commerce, colleges and universities, community development organizations, banks and trade associations.


Having sufficient financial resources to support your business may make the difference between the success and failure of your business. The Western Regional Office can help you negotiate the financial challenges faced by start-up and expanding businesses. The Massachusetts SBDC does not provide financing. We work with banks and other lending organizations (both conventional and non-conventional sources) to assist in putting together financial projections, but the actual financing comes from outside sources. The Massachusetts SBDC advisors can assist with assembling financial statements, preparing loan applications and securing the best financing options for your business.


Diversity & Inclusion

The Massachusetts SBDC as a program of the University of Massachusetts Amherst, prohibits discrimination on the basis of race, color, religion, creed, sex, age, marital status, national origin, mental or physical disability, political belief or affiliation, veteran status, sexual orientation, gender identity and expression, genetic information and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to our services.

By contacting our office at 413-577-1768 and requesting at least two weeks in advance, every attempt will be made to reasonably accommodate persons with disabilities and those who need translation services.