Massachusetts Small Business Development Center Network

 

Massachusetts SBDC Statewide Training & Event Calendar

  

Preregistration is required for all events. If no link is listed on the registration page, online registration is not available or registration is closed. Please read important training and registration information by clicking here.


 
export
The Massachusetts Export Center organizes seminars, webinars and events throughout the year under Partners for Trade—the official export training initiative of the Commonwealth.
 
On the calendar below, globe indicates an exporting training event.

 
 

 

 

 

 

 

 

 

 

 

 

~~~ 2026 Training Calendar 

Unless otherwise noted, training is offered online.              globe = export training
 MAY
15 Tariff Talk: Ask the Experts globe
20 Buy vs Build: Considerations for Evaluating AI-based Trade Compliance Technology Solutions globe
21 Are You Bankable?
   
 JUNE
2 Government Contracting (Salem)
2 Small Business Start-Up Panel Discussion (Salem)
3 Friend or Fraud - How to Put AI to Work Without Getting Burned
3 Convergence of Export and Import Compliance: Implications for Compliance Programs and Due Diligence Practices globe
10 AI for Small Business: Getting Found Online — Google & AI Search (Greenfield)













 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

  
 

 

 

    

  

  

  

  

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

Program Descriptions


Tech Talks with Rob

Tech Talks with RobJoin us for "Tech Talks with Rob" an enlightening webinar series designed specifically for small business owners looking to navigate the complex world of technology. Each session, hosted by tech expert Rob DelMastro, will delve into critical topics that are essential for running a modern business in the digital age.

Various topics that we will cover:

  • Professional Email Systems: Learn how to set up and manage a professional email system that enhances your business communication and credibility.
  • Cybersecurity: Discover strategies to protect your business from cyber threats and ensure your data remains secure.
  • Password Managers: Find out why password managers are a must-have for securing your sensitive information and how to implement them effectively.
  • SEO: Uncover the secrets of Search Engine Optimization to increase your online visibility and drive more traffic to your website.
  • Domains and Web Hosting: Get to grips with choosing the right domain names and web hosting services that align with your business goals.
  • POS Systems: Explore the various Point of Sale systems available and how to select one that streamlines your sales processes.

Whether you are tech-savvy or just getting started, "Tech Talks with Rob" will provide you with the knowledge and tools to leverage technology for your business’s success. Don’t miss out on this opportunity to learn, grow, and secure your business in the digital marketplace. During each session, Rob will present a brief 15–20-minute introduction to the topic at hand, followed by an interactive discussion and Q&A period. This series aims to create a welcoming environment where participants are encouraged to ask questions. Remember, there are no bad questions. 

Date:  Typically held on the first Wednesday of the month - click on date below to register
Time: 10:00 - 11:00 a.m. ET
Location: Online
Cost: No charge
Contact: Paula Pawloski at the Massachusetts SBDC at ppawlosk@umass.edu
 

  • Jun 3: Friend or Fraud - How to Put AI to Work Without Getting Burned

You've heard about AI for two years. You might even be using it. But here's what nobody is telling you — the same AI tools that can save your business 15 hours a week are being weaponized against businesses just like yours right now.

This month's Tech Talks with Rob cuts through the noise with "Friend or Fraud: How to Put AI to Work Without Getting Burned" — a no-jargon, no-hype, 20-minute session that covers both sides of the AI story.

You will learn which free and low-cost AI tools are actually saving small business owners time right now (writing, customer service, scheduling, bookkeeping), what data you should never put into an AI tool and why, how voice cloning and deepfake video calls are being used to trick employees into authorizing wire transfers, the one protocol that stops AI-powered payment fraud cold, and how to write a one-page AI use policy for your staff in a single afternoon.

Are You Bankable?

Your small business is "bankable" if a commercial bank or lending institution is willing to offer you financing, such as a loan or line of credit. Small business owners often seek financing to buy equipment or inventory, launch a new product line, open or expand retail or manufacturing operations, further grow an existing business and more. Contrary to popular belief, banks are eager to lend to small businesses. However, in order to be bankable, you need to understand your business' numbers, how to organize them for a commercial loan, and how to present your personal and business story in a compelling manner.    

This workshop will be led by Karen Baldeschwieler, small business consultant with Zenagos. We may be joined by additional guest speakers.

Learn how to:

  • Think Like a Banker – Discover how financial institutions assess your bankability
  • Master Your Business Narrative – Craft a persuasive story that highlights your strengths and the opportunity
  • Navigate Financial Imperfections – Learn how to present past challenges in the best possible light
  • Prepare Your Documentation – Gather the right financial records to streamline your loan application

Date: See dates below
Time: Varies - see registration link
Location: Online
Cost: No charge
Contact: Matin Hussainy at the Massachusetts SBDC at 413-545-1988 or matin.hussainy@umass.edu 

 

Tariff Talk: Ask the Experts

Cut through the tariff confusion with this virtual, expert-led session designed for manufacturers navigating the evolving tariff landscape. Our speakers include a Customs and Trade Attorney and a Licensed Customs Broker and Freight Forwarder. This practical session will begin with a brief overview of current developments, including the Section 122 10% global temporary tariffs, Section 301 investigations, Section 232 expansions, the status of IEEPA tariff refunds, and more, before opening it up for Q&A with attendees. 

This program will be conducted in a Zoom Meeting format to promote interaction between the experts and attendees, so bring your Customs and tariff questions and be prepared to participate in a lively discussion.

No matter what tariff or Customs challenges you’re navigating, this session will deliver the expert insight and real-world solutions you need to keep your global operations running smoothly. 

Our speakers will be:

  • Matthew Bock, Partner — Bock Trade Law
  • Kristen Morneau, Compliance Director — OCEANAIR

Date: Friday, May 15, 2026
Time: 12:00 – 1:15 p.m. ET
Location: Online
Cost: $25 / No charge for Compliance Alliance members
Contact: Massachusetts Export Center at training@massexport.org or 617-973-6610

Buy vs Build: Considerations for Evaluating AI-based Trade Compliance Technology Solutions

In an increasingly complex global trade and regulatory environment, companies are challenged not only to keep pace, but to strategically adopt AI-enabled technologies that create competitive advantage. The decision to build or buy these solutions is inherently multi-layered, spanning functions such as compliance, IT, operations and strategy.

This webinar will provide a practical framework for evaluating the build-vs-buy decision in the context of rapidly evolving regulations, global market dynamics and emerging technologies. Participants will gain greater clarity on how to align technology investments with organizational goals and risk tolerance. Real-world examples and case studies will be used to illustrate how companies are approaching these choices in practice.

Our speaker will be Leslie August, chief marketing officer with KYG Trade.

Date: Wednesday, May 20, 2026
Time: 12:00 - 1:00 p.m. ET
Location: Online
Cost: $25 / No charge for Compliance Alliance members
Contact: Massachusetts Export Center at training@massexport.org or 617-973-6610

Government Contracting

Interested in doing business with the government but not sure where to start? Join us for an informative panel discussion designed to introduce small business owners to the fundamentals of Federal and State government contracting.

This workshop will provide a clear overview of how government contracting works, including key registration steps, certifications, and where to find contracting opportunities at both the Federal and State levels. Whether you're just starting out or looking to expand into government sales, this session will help you better understand the process and available resources.

Hear directly from experienced professionals in the field:

  • Tyrone Williams, Business Opportunity Specialist at the Massachusetts District Office — U.S. Small Business Administration
  • Michelle Simoes, Small Business Technical Advisor at the New England Region — U.S. General Services Administration
  • Sandra Ledbetter, Government Sales Advisor — Massachusetts SBDC, Government Sales Advisory Program

Date: Tuesday, June 2, 2026
Time: 11:00 a.m. - 1:00 p.m. ET
Location: Salem State University, Ellison Campus Center, MLK Room Second Floor, 1 Meier Drive, Salem
Cost: $25 payable at door
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu or 978-542-7369

Cosponsored by Eastern Bank, TD Bank and Middlesex Bank

Small Business Start-Up Panel Discussion

Thinking about starting a business, but not sure where to begin?

Join us for an informative panel discussion on how to start a business designed to help aspiring entrepreneurs understand the key steps involved in launching a successful business. Our panel of experienced professionals, including a banker, insurance agent, accountant, and attorney, will discuss important topics related to business setup and answer questions new business owners often face. Learn about business structures, financing options, insurance needs, legal considerations, accounting basics, and other essential resources to help you start on the right path. Whether you are exploring a business idea or ready to officially launch, this session will provide valuable guidance, practical insights, and the opportunity to connect with local professionals who support small businesses.

The panel will be moderated by Lisa Gonzalez Welch, Economic Development Specialist with the Massachusetts District Office of the Small Business Administration.

Registration is required.

Date: Tuesday, June 2, 2026
Time: 1:00 - 3:00 p.m. ET 
Location: Salem State University, Ellison Campus Center, MLK Room Second Floor, 1 Meier Drive, Salem
Cost: $25 payable at door
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu or 978-542-7369

Cosponsored by Eastern Bank, TD Bank and Middlesex Bank

Convergence of Export and Import Compliance: Implications for Compliance Programs and Due Diligence Practices

Recent changes in the U.S. international trade policy have resulted in an all-of-government approach whereby administrative agencies seek to leverage the regulatory structures developed by sister agencies to create rules that meet their own heightened demands. The effect has been a convergence between import, export, and sanctions controls, so that skills that were traditionally developed for compliance with one regulatory regime are now required for compliance with others.

This webinar will address key areas of convergence such as product classification, supply chain due diligence as well as the statutory and administrative regulations that led to this development. It will also cover considerations, pitfalls and best practices for practitioners navigating the complex international trade landscape.

Our speaker will be J. Tyler Black, Partner with Thompson Coburn LLP.   

Date: Wednesday, June 3, 2026
Time: 12:00 - 1:00 p.m. ET
Location: Online
Cost: $25 / No charge for Compliance Alliance members
Contact: Massachusetts Export Center at training@massexport.org or 617-973-6610

AI for Small Business: Getting Found Online — Google & AI Search

Greenfield Cooperative BankThis free, in-person hands-on workshop is for small business owners in Western Massachusetts. (A laptop is required to participate.)

The way customers find businesses has changed. They're not just searching Google anymore — they're asking AI tools like ChatGPT, Perplexity, and Google Gemini for recommendations. Is your business showing up?

In this practical, no-jargon workshop hosted by the Massachusetts Small Business Development Center and Greenfield Cooperative Bank, you will discover exactly where your business stands in today's search landscape and walk away with a clear, actionable plan to improve your visibility — starting the same day.

Who Should Attend - This workshop is built for you if...

  • You own or manage a local business—retailers, service providers, contractors, healthcare practitioners—any business that relies on local customers finding you.
  • You wonder why competitors outrank you — you have a website and a Google profile, but you're not showing up the way you should. This workshop explains why and fixes it.
  • You have little time for marketing — every strategy taught here is designed for a business owner wearing many hats. If you can spare one hour a month, you can do this.
  • You are not a tech person — no coding, no jargon. You only need a laptop and a willingness to test your own business in real time during the session.

The speaker will be Rob DelMastro, regional director of the Massachusetts Small Business Development Center - Berkshire and Western Regions. Rob advises small business owners across Franklin, Hampshire, Hampden, and Berkshire counties. With 35 years of hands-on IT and technology experience, 20 years in cybersecurity, and 20 years advising small businesses, Rob brings a uniquely practical perspective to the intersection of technology and business growth.

Date: Wednesday, June 10, 2026
Time: 9:30 - 11:30 a.m. ET
Location: Greenfield Cooperative Bank, 63 Federal Street, Greenfield
Cost: No charge
Contact: Paula Pawloski at the Massachusetts SBDC at ppawlosk@umass.edu

 

Important Training Notes

Massachusetts SBDC training events are supported by federal taxpayer funds. By registering, you certify that you are legally authorized to receive services funded by U.S. taxpayer dollars, in accordance with applicable federal law and regulations.

Training registrations are booked on a first-come, first-served basis. To reserve your space for fee-based events, mail your payment to the appropriate office with a copy of the completed registration form. Credit cards are accepted ONLY for the Massachusetts Export Center's events. Your spot is reserved once payment is received by the appropriate office. Training events may be added or cancelled; the training schedule is subject to change.

Training confirmations are sent from centeric@clients.msbdc.org. We use this email address frequently, so please add it to your approved sender list. A verification code will be sent from this email address allowing your to register for training. If you have problems signing in, please do not create a new account with a different email in order to register. For help registering, send an email to the contact in the seminar description. Please review our cancellation and refund policies.