Massachusetts Small Business Development Center Network

 

Statewide Training & Event Calendar

  

Preregistration is required for all events. Each registration link is program-specific. If no link is listed, online registration is not available or registration has closed.

Training registrations are booked on a first-come, first-served basis. To reserve your space for fee-based events, mail your payment to the appropriate office with a copy of the completed registration form. Credit cards are only accepted for the Massachusetts Export Center's events. Your spot is reserved once payment is received by the appropriate office. Training programs may be added or cancelled; the training schedule is subject to change.

Please note: Training confirmations are sent from centeric@clients.msbdc.org. If you can't log into your account to register for training, a verification code will be sent from this email address. We use this email frequently, so please add it to your approved sender list.

Please review our cancellation and refund policies.


exporting

Massachusetts Export CenterThe Massachusetts Export Center organizes seminars, webinars and events throughout the year under Partners for Trade—the official export training initiative of the Commonwealth. The Export Center also offers an opportunity to view archived webinars. For further information, visit www.mass.gov/export.

On the calendar below, globe indicates an exporting training event.

Massachusetts Export Resource CenterThe Massachusetts Export Center created the Massachusetts Export Resource Center, a comprehensive, one-stop resource for accessing a wide range of instructional and practical information on exporting to help your business grow and take advantage of international opportunities. Click on the logo to view the website. Registration is free!

SBA
Did you know that the U.S. Small Business Administration offers free online training through its Learning Center? Click on the SBA logo to view topics.

SCORESCORE conducts a variety of free and low-cost, educational workshops that provide valuable information necessary for establishing and managing a successful business.
Greater Boston | Western MA | Central MA | Southeast MA | Cape Cod & the Islands | Northeast MA

Visit our community calendar for additional training opportunities.


          

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2021 Training Calendar 

 globe = export training
Until further notice, in-person training is suspended. All training is offered online.
 MARCH
3 Building Sustainable Business Series: Making Strategic Decisions
3 Starting A Business - What You Need to Know
4 Small Business Resources Forum  
4 Basics of Starting Your Business
8 Taller de emprendimiento - Venta efectiva - Lanzamiento de sus productos (presentado en español)
9 Google My Business: Get Your Local Business on Google Search and Maps (Part 2)
9 What You Need to Know About the Paycheck Protection Program (PPP) with Eastern Bank
9 Instagram Reboot
10 Your Business Plan: Soup to Nuts
10 Marketing 101
15 Taller de Emprendimiento - Finanzas Emprendedoras (presentado en español)
16 Debt Relief Options for COVID-19 Impacted Businesses
16 Intro to Government Contracting
16 How to Open a Business in MA Legally
16-18 QuickBooks Desktop for Beginners (3 sessions) *full*
17 Cash Flow Your Way to Break Even
23 Getting Relief for Shuttered Venue Operators
24 Pricing Your Products and Services
24 Accounting 101
25 Massachusetts Food Trust Information Session
31 Access to Capital for Small Business
 
 APRIL
1 Small Business Resources Forum  
5 Basics of Starting Your Business
6 Will Your PPP Loan be Forgiven?
7 Building Sustainable Business Series: Using Financial Tools
8 Basics of Starting Your Business
8 Facebook: Personal, Business & New Platform Changes
13 Federal Government Contracting (Part 1)
20 Getting Relief for Shuttered Venue Operators
27 Federal Government Contracting (Part 2)
 
 MAY
3 Basics of Starting Your Business
6 Small Business Resources Forum  
6 Basics of Starting Your Business
11 Federal Marketing and Networking
 
 JUNE
3 Small Business Resources Forum  
3 Basics of Starting Your Business
7 Basics of Starting Your Business
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 Program Descriptions


SBA Workshops

U.S. Small Business AdministrationThese workshops will help you gain a better understanding of the various U.S. Small Business Administration (SBA) programs and services that are available to prospective or current entrepreneurs who need assistance in starting or expanding their businesses. 

General information will be provided on the following programs and services:

  • SCORE – Counselors to America’s Small Business
  • MSBDC – Massachusetts Small Business Development Center Network
  • SBA Guaranty Loan Programs: 7(a) Loans, Micro Loans, SBA Express Loans, and 504 Project Loan Program
  • Government Contracting Opportunities: 8(a) Business Development, HUBZones (Historically Underutilized Business Zones), Small Disadvantaged Business, and Surety Bonding
  • Disaster Assistance 

These free two-hour programs are offered frequently at various locations.  Click on button below to visit SBA's website for dates, locations and registration information.

Cosponsored by the U.S. Small Business Administration and area chambers of commerce

Legal Clinics (offered monthly in Southeast Massachusetts)

Partridge Snow & Hahn LLP'Please note that the Legal Clinics have been postponed until further notice.

We are pleased to announce that Christopher Cassara, Esq., partner at Partridge Snow & Hahn LLP (PSH), is continuing to hold free Legal Clinics in our office and at our outreach locations. Entrepreneurs and small business owners are eligible to meet one-time, one-on-one for 30 minutes, to discuss general legal questions such as corporate structure, leases, contracts, insurance, employment, franchising, and various other business related issues.

Christopher CassaraAll services are provided by PSH which is not acting as an agent and/or representative of the Massachusetts Small Business Development Center Network. By meeting with PSH you agree to indemnify and hold harmless the MSBDC from any and all claims and liability arising from your session with PSH. Participants will receive a general waiver statement prior to their meeting.

These free and confidential 30-minute sessions are offered once a month at various locations. Space is limited and registration is required. Registration opens online two weeks prior to each legal clinic's date. If you have questions, please call the MSBDC office at 508-673-9783.

As a courtesy to Attorney Cassara, who is volunteering his time for the clinics, please call our office at least 24 hours in advance if you cannot attend your appointment.
 

Dates: Monthly on Fridays - see dates below
Times: 1:00 - 4:00 p.m. (30-minute appointments)
Location: Varies
Cost: Free
Contact: Online registration is required below. Call the MSBDC office at 508-673-9783 with questions.

Register online by clicking on the desired date below:
 

  • TBA

Basics of Starting Your Business

biz startupThis free presentation will help entrepreneurs start a business plan and provide structure to starting and managing their venture. Topics will include:

  • Introduction and need for planning
  • Basic business plan format
  • Choosing your legal form of organization
  • Marketing, market planning and research
  • Cash flow projections
  • Financial statements
  • Financing

There will also be an overview of the U.S. Small Business Administration's programs and services. The presentation will help you gain a better understanding of the various SBA programs and services available to prospective or current entrepreneurs who need assistance in starting or expanding their businesses, and will include capital, counseling and contracting information.

Oreste Varela, branch manager of the U.S. Small Business Administration in Springfield, will be a speaker. Also presenting from the Massachusetts Small Business Development Center, Western Regional Office: Samalid Hogan, regional director/senior business advisor; Allen Kronick, senior business advisor; or Anita Eliason, senior business advisor.

There is no charge for these workshops, but pre-registration is required. This workshop is offered on several convenient dates. To register, click on your date selection. A Zoom link for the webinar will be emailed to you after registration.

Dates & Times: Monthly Mondays (1:00 - 3:30 p.m.) and Thursdays (9:00 a.m. - 12 noon) - click on your date selection below to register
Cost:
Free:
Contact: Lynn Shedd at lshedd@msbdc.umass.edu or Google Business Line at 413-342-0499

       
 
       

Small Business Resources Forum

business forumLearn about current grants, loans, and other resources in Western Massachusetts for small businesses. Join in a live Q&A to get your individual questions answered. There will also be a local business advisor to schedule you for no-charge business counseling services, to help you with marketing your business, understanding your financials and applying for loans or grants available to businesses economically impacted by the pandemic. The forum will be moderated by Jessi Kirley, a small business advisor with the Massachusetts Small Business Development Center, Western Regional Office.

There is no charge for the forum, but pre-registration is required. This event is offered on the first Thursday. You can choose a date on the registration form. 

Brought to you by the Western Mass Means Business Collaboration. The Western Massachusetts Means Business (WMMB) is a collaboration of the Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University.

Dates: Monthly on Thursdays: March 4, April 1, May 6, June 3, 2021
Time: 9:00 - 10:00 a.m. EST
Location: Zoom Meeting
Cost: No charge
Contact: Lynn Shedd at lshedd@msbdc.umass.edu or Google Business Line at 413-342-0499

  

Building Sustainable Business (BSB) Webinar Series

In today’s environment, business leaders must capture new revenue and increase operational efficiency. The Building Sustainable Businesses (BSB) monthly webinar series is designed for business leaders who want to grow and improve their companies. This is a free series, but you must register for each session. Visit the link below for complete details.

Sessions will be held monthly from December 2020 - September 2021.

Visit www.msbdc.org/bsb for details on all the sessions.

Starting A Business - What You Need to Know

This webinar will discuss all the aspects of starting a business. Topics discussed will be:

  • The Nature of Business Ownership
  • Operating Issues
  • Marketing Issues
  • Financing Issues

The speaker will be Walter Manninen, senior business advisor and financial specialist with the MSBDC Northeast Regional Office.

Date: Wednesday, March 3, 2021
Time: 11:00 a.m. - 12:00 p.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Google My Business: Get Your Local Business on Google Search and Maps (Part 2)

​​Google My BusinessIn Part 2 of this Google webinar, you will learn how to configure all of the details of your business within Google My Business. It is imperative that customers can find accurate, updated information about your local business on both Google Search and Google Maps.

The speaker will be Rob DelMastro, senior business advisor with the MSBDC Central Regional Office.

Date: Tuesday, March 9, 2021
Time: 10:00 - 11:00 a.m. EST
Location: Online
Cost: No charge
Contact: Sarah Doran at the MSBDC Central Regional Office at sadoran@clarku.edu

What You Need to Know About the Paycheck Protection Program (PPP) with Eastern Bank

This workshop will cover Paycheck Protection Program (PPP) loans available as first and second draws. Specific areas discussed will include:

  • What are First and Second Draw PPP Loans
  • Eligibility Requirements
  • Explanation of the 60/40 Rule
  • Important Terms and their Definitions
  • Coverage Periods
  • How to Calculate Payroll Costs
  • Forgiveness Documentation
  • Upcoming Deadlines

Special guest speaker will be Gina Flynn, bank manger with Eastern Bank. Gina will bring great expertise about the flow of the PPP from the banking side in addition to the information from the SBA.

The workshop will also be presented by Rosa Di Virgilio Taormina, business advisor with the MSBDC Northeast Regional Office.

Date: Tuesday, March 9, 2021
Time: 1:00 - 2:00 p.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

HarborOneInstagram Reboot

Just before the holidays, Instagram had a major platform change, which means, nothing is where it used to be...except for maybe, Stories. Join us for this webinar where we will look at the new platform change as well as some new tools introduced at the end of 2020. Topics include:

  • Overview of the app
  • Personal and Business Brands on Instagram 
  • Creating content for Instagram 
  • Posts, Stories, Reels and IGTV: What are they, how do they work and which one gets the most traction

The speaker will be Tricia White, owner of T. White Creations.

Date: Tuesday, March 9, 2021
Time: 10:00 - 11:30 a.m. EST
Location: Online
Cost: Free
Contact: HarborOne U at info@harboroneu.com

Cosponsored by HarborOne Bank and HarborOne U

Your Business Plan: Soup to Nuts

This webinar will discuss how to prepare your business plan from start to finish. Topics discussed will be:

  • Entrepreneurship and Planning
  • Business Plan Overview including Narrative
  • Financial, and Supporting Documents.

There will also be a discussion on some of the Do's and Don't's.

The speaker will be Walter Manninen, senior business advisor and financial specialist with the MSBDC Northeast Regional Office.

Date: Wednesday, March 10, 2021
Time: 11:00 a.m. - 12:00 p.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Marketing 101

Your business cannot compete in today’s climate without an effective marketing strategy. Join Tom Herald, MSBDC senior business advisor, as he presents an interactive webinar on the five fundamentals of marketing every entrepreneur must know and use to make their business venture thrive among their targeted customers.

Date: Wednesday, March 10, 2021
Time: 10:00 a.m. - 12:00 p.m. EST
Location: Online
Cost: No charge
Contact: Sarah Doran at the MSBDC Central Regional Office at sadoran@clarku.edu

How to Open a Business in MA Legally ​​

A basic webinar covering topics including, but not limited to:

  • Characteristics of an entrepreneur
  • Selecting a business site
  • Licensing, permitting and zoning
  • Creating a funding proposal
  • Legal structure of your business
  • How to secure start-up costs
  • Employer responsibilities

The speaker will be Richard Cheney, regional director of the Massachusetts Small Business Development Center, Central Regional Office.

Date: Tuesday, March 16, 2021
Time: 10:00 - 11:30 a.m. EST
Location: Online
Cost: No charge
Contact: Sarah Doran at the MSBDC Central Regional Office at sadoran@clarku.edu

Debt Relief Options for COVID-19 Impacted Businesses

This workshop will provide a general overview of debt relief options currently available for businesses negatively affected by COVID-19. Specific areas discussed will include:

  • PPP Loans
  • First and Second Draw
  • EIDL Loans
  • Express Bridge Loan Pilot Program
  • Shuttered Venue Operators Grants
  • Additional Relief under the Economic Aid Grant and CARES Act

The workshop will be presented by Rosa Di Virgilio Taormina, business advisor with the MSBDC Northeast Regional Office.

Date: Tuesday, March 16, 2021
Time: 3:00 - 4:00 p.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Intro to Government Contracting

Join us for an introduction to government contracting. Topics to be discussed include:

  • Certifications and registrations
  • Where to look for government opportunities
  • How to find procurement forecasts
  • How to properly make your small business visible

The workshop will be presented by Michelle Simoes, procurement specialist with the Massachusetts Procurement Technical Assistance Center (PTAC).

Date: Tuesday, March 16, 2021
Time: 10:00 - 11:00 a.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Cash Flow Your Way to Break Even

This webinar will discuss forecasting cash flow. Topics discussed will be:

  • Definition
  • Elements
  • Purpose
  • Benefits
  • Time Horizon
  • Prerequisites
  • Formats

The speaker will be Walter Manninen, senior business advisor and financial specialist with the MSBDC Northeast Regional Office.

Date: Wednesday, March 17, 2021
Time: 11:00 a.m. - 12:00 p.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

QuickBooks Desktop for Beginners (3 sessions)

Sorry, this event is full.

As a business owner, you need to know and understand the financial information of your business at all times. This three-day QuickBooks webinar will take you through the basics of:

  • Chart of Accounts
  • Pay bills and record revenue
  • Create reports that help manage your business

These essential reports will help you run your business efficiently and stay in business.  

The presenter will be Nancy Burgess, president and owner of Burgess Consulting.

Dates: March 16, 17 & 18 2021
Time: 9:00 - 10:00 a.m. EST
Location: Online
Cost: No charge
Contact: Sarah Doran at the MSBDC Central Regional Office at sadoran@clarku.edu

Getting Relief for Shuttered Venue Operators

This workshop will provide an overview of the Shuttered Venue Operators Grant (SVOG) established by the Economic Aid to Hard-Hit Small Business, Nonprofits and Venues Act, signed into law on December 27, 2020. Specific areas discussed will include:

  • Program Overview
  • Benefits and Purpose
  • Eligibility Requirements
  • How the Funds Can be Used
  • Available Grant Amounts
  • Application Process

The workshop will be presented by Rosa Di Virgilio Taormina, business advisor with the MSBDC Northeast Regional Office.

Date: Tuesday, March 23, 2021
Time: 4:00 - 5:00 p.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Pricing Your Products and Services

This webinar will discuss all the aspects of pricing. Topics discussed will be:

  • Introduction to Pricing
  • Pricing Concepts
  • The Four Step Pricing Process
  • Pricing in the 21st Century
  • Summary and Action Items

The speaker will be Walter Manninen, senior business advisor and financial specialist with the MSBDC Northeast Regional Office.

Date: Wednesday, March 24, 2021
Time: 11:00 a.m. - 12:00 p.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Accounting 101

This interactive online training is for entrepreneurs who want to brush up on the basics of financial statements in business. We will discuss the key elements of a balance sheet, cash flow statement, income statement, a profit and loss statement and how they interrelate.

The speaker will be Tom Herald, senior business advisor at the MSBDC Central Regional Office.

Date: Wednesday, March 24, 2021
Time: 10:00a.m. - 12:00p.m. EST
Location: Online
Cost: No charge
Contact: Sarah Doran at the MSBDC Central Regional Office at sadoran@clarku.edu

Massachusetts Food Trust Information Session

Join us for a presentation about the Massachusetts Food Trust, a $1 million loan, grant, and business assistance program for projects aimed at increasing access to healthy and affordable food. The workshop will be presented by Jose Luis Rojas, CFA managing director with the Local Enterprise Assistance Fund (LEAF) and Awilda Irizarry, senior business advisor with the MSBDC Northeast Regional Office.

Date: Thursday, March 25, 2021
Time: 2:00 - 3:00 p.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Access to Capital for Small Business

This webinar will discuss how to gain access to capital. Topics discussed will be:

  • Sources of Financing
  • Financing Criteria
  • Lender's Perspective
  • Business Seeking Financing
  • Financing Options
  • Good Business Practices

The speaker will be Walter Manninen, senior business advisor and financial specialist with the MSBDC Northeast Regional Office.

Date: Wednesday, March 31, 2021
Time: 11:00 a.m. - 12:00 p.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Will Your PPP Loan be Forgiven?

This workshop will review how to apply for forgiveness under the Paycheck Protraction Program (PPP). Specific areas discussed will include:

  • Deadlines and timelines
  • Required Documentation
  • How the Funds were Expended (60/40 Rule)
  • Coverage Periods
  • How to Calculate Payroll Costs
  • Upcoming Deadlines

The workshop will be presented by Rosa Di Virgilio Taormina, business advisor with the MSBDC Northeast Regional Office.

Date: Tuesday, April 6, 2021
Time: 2:00 - 3:00 p.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

HarborOneFacebook: Personal, Business & New Platform Changes

Facebook is a place to share your personal stories, join local groups, keep up-to-date with your favorite business pages, inquire about events and watch videos that are entertaining as well as educational. It’s a platform about people. Let’s explore more of this platform especially as it relates to major changes in 2020. 

This session is great for beginners, as well as advanced Facebook users. We will discuss:

  • The new platform and how it relates to the information we are receiving
  • The importance of having and maintaining a personal account
  • Why businesses use Facebook and the relevant tools related to a business page
  • Creating content for your business page

The speaker will be Tricia White, owner of T. White Creations.

Date: Thursday, April 8, 2021
Time: 10:00 - 11:30 a.m. EST
Location: Online
Cost: Free
Contact: HarborOne U at info@harboroneu.com

Cosponsored by HarborOne Bank and HarborOne U

Federal Government Contracting (Part 1)

This webinar will dive deep into the world of federal government contracting for small businesses. The workshop will be presented by Michelle Simoes, procurement specialist with the Massachusetts Procurement Technical Assistance Center (PTAC). 

Date: Tuesday, April 13, 2021
Time: 10:00 - 11:00 a.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Getting Relief for Shuttered Venue Operators

This workshop will provide an overview of the Shuttered Venue Operators Grant (SVOG) established by the Economic Aid to Hard-Hit Small Business, Nonprofits and Venues Act, signed into law on December 27, 2020. Specific areas discussed will include:

  • Program Overview
  • Benefits and Purpose
  • Eligibility Requirements
  • How the Funds Can be Used
  • Available Grant Amounts
  • Application Process

The workshop will be presented by Rosa Di Virgilio Taormina, business advisor with the MSBDC Northeast Regional Office.

Date: Tuesday, April 20, 2021
Time: 10:00 - 11:00 a.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Federal Government Contracting (Part 2)

The Massachusetts Procurement Technical Assistance Center (PTAC) is back again to drill down into the world of federal government contracting by discussing:

  • NAICS Codes
  • Federal procurement forecasts
  • SAM.gov registration

The workshop will be presented by Michelle Simoes, procurement specialist with the Massachusetts Procurement Technical Assistance Center (PTAC). 

Date: Tuesday, April 27, 2021
Time: 10:00 - 11:00 a.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Federal Marketing and Networking

This webinar will focus on marketing and networking to prime contractors and government agencies, including capability statements and matchmaker events. The workshop will be presented by Michelle Simoes, procurement specialist with the Massachusetts Procurement Technical Assistance Center (PTAC).

Date: Tuesday, May 11, 2021
Time: 10:00 - 11:00 a.m. EST
Location: Online
Cost: No charge
Contact: Kaitlin Muldoon at kmuldoon@salemstate.edu

Serie de emprendimiento ofrecida en español (serie de 10 partes)

Latin American Business Organization¿Busca prosperar en estos tiempos difíciles? ¿Quiere crear o hacer crecer su negocio? ¿Quiere ser más innovador?

El MSBDC de la Universidad de Clark y la Organización Empresarial Latinoamericana (LABO) ofrecen un curso de 10 semanas para personas interesadas en aprender sobre el espíritu empresarial o que ya han iniciado su propio negocio.

El orador será el Dr. John Dobson (biografía), un emprendedor en serie. Antes de unirse a la academia, lanzó y vendió con éxito varios negocios. Enseña Emprendimiento en la Universidad de Clark. Su experiencia está en la difusión de innovaciones y lanzamientos exitosos de productos / negocios. El Dr. Dobson tiene una Maestría en Desarrollo Internacional de la London School of Economics y también un Doctorado de la Universidad de Manchester (Reino Unido). Tiene más de 25 años de experiencia empresarial, que utiliza para desarrollar un enfoque basado en evidencia para ayudar a los estudiantes a iniciar negocios exitosos en los Estados Unidos y en todo el mundo.

Fechas: Lunes consecutivos, del 11 de enero al 15 de marzo de 2021
Hora: 6:00 - 7:30 p.m. est
Ubicación: Webinar en línea
Costo: Gratis
Contacto: Si tiene preguntas sobre el contenido, comuníquese con el Dr. John Dobson en jdobson@clarku.edu. Si tiene problemas de registro, envíe un correo electrónico a info@msbdc.umass.edu.

  • 11 de enero (Parte 1): Introducción a la creatividad, la innovación y el espíritu empresarial
  • 18 de enero (Parte 2): DYME Desarrolle su modelo de emprendimiento
  • 25 de enero (Parte 3): Creación de prototipos (desarrollo y prueba de innovaciones)
  • 01 de febrero (Parte 4): Pensamiento sistémico en el espíritu empresarial
  • 08 de febrero (Parte 5): Entonces, ¿qué? Estrategias para una diferenciación eficaz del mercado
  • 15 de febrero (Parte 6): Movimiento de liderazgo y cambio
  • 22 de febrero (Parte 7): Construyendo un seguimiento: características psicográficas de sus clientes
  • 01 de marzo (Parte 8): Marketing empresarial - Ciencia de la persuasión
  • 08 de marzo (Parte 9): Venta efectiva: Lanzamiento de sus productos
  • 15 de marzo (Parte 10): Finanzas empresariales

Copatrocinado por la Organización Empresarial Latinoamericana (LABO)