Statewide Training & Event Calendar
All training events are held in Massachusetts unless otherwise noted. Preregistration is required for all events. Each registration link is program-specific. If no link is listed, online registration is not available or registration has closed.
Training registrations are booked on a first-come, first-served basis. To reserve your space for fee-based events, mail your payment to the appropriate office with a copy of the completed registration form. We accept credit cards only for the Massachusetts Export Center's events. Your spot is reserved once payment is received by the appropriate office. Training programs may be added or cancelled; the training schedule is subject to change.
Please note: Training confirmations are sent from centeric@clients.msbdc.org. If you can't log into your account to register for training, a verification code will be sent from this email address. We use this email frequently, so please add it to your approved sender list.
Please review our
cancellation and refund
policies.
 The Massachusetts Export Center organizes seminars, webinars
and events throughout the year under Partners for Trade—the
official export training initiative of the Commonwealth. The Export Center
also offers an opportunity to view archived webinars. For further
information, visit www.mass.gov/export.
On the calendar below, 
indicates an exporting training event. |
||||||
|
|
||||||
 The
Massachusetts Export Center created the
Massachusetts Export Resource Center, a comprehensive,
one-stop resource for accessing a wide range of instructional and practical
information on exporting to help your business grow and take advantage of
international opportunities. Click on the logo to view the website.
Registration is free! |
||||||
|
|
||||||
 Did you know that the U.S. Small Business Administration offers free online training through its Learning Center? Click on the SBA logo to view topics.
|
|  SCORE
conducts a variety of free and low-cost, educational workshops that provide
valuable information necessary for establishing and managing a successful
business.Greater Boston | Western MA | Central MA | Southeast MA | Cape Cod & the Islands | Northeast MA
|
Visit our community calendar for additional training
opportunities. |
|
|
|
Program Descriptions
|
How to Become a GSA Federal Supply Schedule Holder and Government Contracting 101
This free one-day workshop is typically held monthly in Boston. This workshop, designed to encourage and support small businesses interested in obtaining a GSA Federal Supply Schedule contract; learn more about contracting opportunities, the procurement process and resources available. Not sure which solicitation applies to your product or service? Refer to GSA's Schedules e-Library website in order to view or download solicitations. You can also view and download solicitations by visiting the Federal Business Opportunities (FedBizOpps) website. Before attending the workshop, please review the GSA Multiple Award Schedule (MAS) Program and the GSA Vendor Tool Box. Please direct any questions regarding the GSA MAS Program to the GSA MAS Helpdesk (National Customer Service Center) by phone at 800-488-3111 or by email at mashelpdesk@gsa.gov. To register, click on a specific date below and you will be transferred to the registration form. Space is limited to the first 25 participants, so register early! Date:
TBA |
|---|
|
Introduction to Government Contracting
To register for an event, click on a specific date below and you will be transferred to the registration form. Space is limited, so register early! Dates: TBA |
|
General information will be provided on the following programs and services:
These free two-hour programs are offered frequently at various locations. Click on button below to visit SBA's website for dates, locations and registration information.
Cosponsored by the U.S. Small Business Administration and area chambers of commerce |
|
Legal Clinics (offered monthly in Southeast Massachusetts)
We are pleased to announce that Christopher Cassara, Esq., partner at Partridge Snow & Hahn LLP (PSH), is continuing to hold free Legal Clinics in our office and at our outreach locations. Entrepreneurs and small business owners are eligible to meet one-time, one-on-one for 30 minutes, to discuss general legal questions such as corporate structure, leases, contracts, insurance, employment, franchising, and various other business related issues.
These free and confidential 30-minute sessions are offered once a month at various locations. Space is limited and registration is required. Registration opens online two weeks prior to each legal clinic's date. If you have questions, please call the MSBDC office at 508-673-9783.
As a courtesy to Attorney Cassara, who is volunteering
his time for the clinics, please call our office at at least 24 hours in
advance if you cannot attend your appointment. Dates: Monthly on Fridays
- see dates below Register online by clicking on the desired date below:
|
|
Basics of Starting Your Business
There will also be an overview of the U.S. Small Business Administration's programs and services. The presentation will help you gain a better understanding of the various SBA programs and services available to prospective or current entrepreneurs who need assistance in starting or expanding their businesses, and will include capital, counseling and contracting information. Oreste Varela, branch manager of the U.S. Small Business Administration in Springfield, will be a speaker. Also presenting from the Massachusetts Small Business Development Center, Western Regional Office: Samalid Hogan, regional director/senior business advisor; Allen Kronick, senior business advisor; or Anita Eliason, senior business advisor. There is no charge for these workshops, but pre-registration is required. This workshop is offered on several convenient dates. To register, click on your date selection below. A Zoom link for the webinar will be emailed to you after registration. Dates:
Monday, November 2, 2020 |
Monday, December 7, 2020
|
|
Facebook II (Marketing Toolbox) Use advanced tools such as audience selection, geographic targeting, boosting and cross-posting to Instagram to build your audience and draw traffic to your website. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Thursday, September 17, 2020 Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
LinkedIn (Marketing Toolbox) LinkedIn is the best platform to promote yourself as a professional. Use it as a platform to advertise your skills, build credibility as a professional and increase your visibility. Not sure about LinkedIn? Join this workshop and find out if LinkedIn is right for you. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Monday, September 21, 2020
Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
Pinterest (Marketing Toolbox) Pinterest is a creative, visual platform that showcases more personal businesses and crafts. If you have a creative enterprise or your product appeals to people with those interests, perhaps you need to have a Pinterest page. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Thursday, September 24, 2020 Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
Twitter (Marketing Toolbox) Join the Twitter Universe! Reluctant to get started? Mystified by the process? Not sure you'd like it for yourself? Remember, it's not where you like to be that's important. It's where your customers are that counts. Join us to learn the basics and then decide if Twitter is for you. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Tuesday, September 29, 2020
Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
Content Creation (Marketing Toolbox) Creating content stumps most people. Yes, we know we need to post and communicate with our clients regularly, but for many of us it is hard to come up with effective content easily. We will present simple, proven techniques, strategies and resources. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Thursday, October 1, 2020 Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
Email Newsletters (Marketing Toolbox) There are 89% of people who look at their email daily. In this time of reaching more people online, email newsletters help you connect with your audience, direct to their inbox. Learn how to create a newsletter that your clients will read and anxiously wait for. Learn how to create templates, upload contacts and create groups. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Monday, October 5, 2020 Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
Advanced Email Newsletters, Trends, Effectiveness (Marketing Toolbox) How do you get someone to open your emails? We will review personalization, A/B testing trends and advanced techniques to ensure your newsletter gets opened and help you create a solid group of followers. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Thursday, October 8, 2020 Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
E-Commerce Basics (Marketing Toolbox) Learn the basics of selling online using e-commerce. eBay, Etsy, Shopify, Amazon and other platforms will be discussed. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Tuesday, October 13, 2020 |
|
Sell Online This Holiday Season with E-Commerce Tools As a "Grow with Google" partner, the Massachusetts Small Business Development Center and SCORE of Western Massachusetts would like to invite you to tune-in to a special livestream event for small businesses. The learning objective is to learn how to sell online to customers as they kick off the holiday shopping this season. We will walk through the benefits of setting up an online store with Shopify and how to list your products on Google so that you can sell from anywhere. Plus, you'll learn about more helpful tools to stand out online, such as Local Opportunity Finder and Grow My Store. The Grow with Google team will host this live, virtual event. Pre-registration is required to attend this webinar. A link to join the webinar will be emailed to you after registration. Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. Date: Wednesday, October 14, 2020 |
|
Website Basics (Marketing Toolbox) Please note: If you participated in the Western Regional Office's webinar on website basics on September 8, this content is duplicative. In this webinar, you'll learn how customers find your business online and how to promote your business using Search Engine Optimization (SEO) and Smart Campaigns in Google Ads. There are many topics covered in separate webinars associated with this series. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Thursday, October 15, 2020 Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
Reach Customers Online (Marketing Toolbox) The first stage in creating a website is to gather as much information as possible to learn what you want (and don’t want) for your site. Regardless of whether you use a design firm or not, you should know the answers to the following questions: purpose, goals, target audience and content. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Monday, October 19, 2020 Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
Best Practices for End Use & End User Due Diligence Sorry, registration is closed. Some of the most significant export control developments in recent months have involved newly-restricted end uses and end users. Rapid expansion of restricted parties on the Entity List and the new final rule restricting exports destined for military end uses and end users in China, Russia and Venezuela are just a couple of examples why end use and end user due diligence is more important than ever. Moreover, the complexity of these restrictions, combined with the unique profile of each exporting firm means that there is no one-size-fits-all approach and a simple solution like a BIS-711 is not sufficient in most cases. Join us to learn about development and implementation of effective operational protocols and customized in-house tools to hone in on end use and end user information, such as order processing checklists, decision trees, end use certifications and letters of assurance. You will also hear best practices from exporting firms sharing their tips for compliance and peace-of-mind in export transactions. Our speakers will be:
Date: Friday, October 23, 2020 |
|
Make Your Website Work for You (Marketing Toolbox) In this webinar, participants will discover how to create a search-friendly website that drives user action and supports their goals. Whether launching a new website or sprucing up an old one, this workshop will help. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Monday, October 26, 2020
Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
Basic Entrepreneurial Workshop: Business Fundamentals
Date: Tuesday, October 27, 2020
Sponsored by SEED Corporation and Dedham Savings Bank, in cooperation with the U.S. Small Business Administration (SBA), Massachusetts Small Business Development Center (MSBDC), Neponset Valley Chamber of Commerce, Norwood Economic Development Committee, and SCORE. |
|
How to Become a Women-Owned Certified Business with WBENC This webinar will teach you why and how to certify your business as a woman-owned. Join Michelle Miller of the Center for Women & Enterprise as she discusses how to become a women-owned certified business with the Women’s Business Enterprise National Council (WBENC). Topics include:
Date: Wednesday, October 28, 2020
|
|
Use YouTube to Grow Your Business (Marketing Toolbox) Get best practices for creating a YouTube Channel and compelling video content that promotes your products and services and drives engagement with your brand. In this workshop we will discuss best practices for:
There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Thursday, October 29, 2020 Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
Basic Entrepreneurial Workshop: Understanding Business Financials
Date: Thursday, October 29, 2020
Sponsored by SEED Corporation and Dedham Savings Bank, in cooperation with the U.S. Small Business Administration (SBA), Massachusetts Small Business Development Center (MSBDC), Neponset Valley Chamber of Commerce, Norwood Economic Development Committee, and SCORE. |
|
Using Data to Drive Growth (Marketing Toolbox) You will learn best practices and analyze trends about how customers engage with your business online then turn these insights into well informed, actionable decisions. Focus on Google Analytics to build sales and strategize your success. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Monday, November 2, 2020 Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
How to Become a Women-Owned Certified Business with SBA This webinar will discuss how to certify your business as a Women-Owned Small Business (WOSB). The speakers will be specialists with the U.S. Small Business Administration (SBA).
Date: Wednesday, November 4, 2020
|
|
QuickBooks Desktop for Beginners This interactive webinar will leave you empowered and ready to tackle the financial management of your business. QuickBooks Desktop will be utilized. You do not need the software in order to participate in the webinars. This webinar series is free, however, it is limited to 20 people and you must register for the entire series. The speaker will Nancy Burgess, president/owner of Burgess Consulting Associates.
Dates: Tuesday, November 3; Wednedsay, November
4; and Friday, November 5, 2020
|
|
E-Commerce Advanced (Marketing Toolbox) Developing strategies to coordinate e-commerce with your website and social media platforms. Create marketing programs to drive clients from marketing channels to your e-commerce platform for sales conversions. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Thursday, November 5, 2020 Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
Basic Entrepreneurial Workshop: Business Fundamentals
Date: Thursday, November 5, 2020 Sponsored by SEED Corporation and Bridgewater Savings Bank, in cooperation with the U.S. Small Business Administration (SBA), Massachusetts Small Business Development Center (MSBDC), Taunton Area Chamber of Commerce, and SCORE. |
|
Attracting Clients to Your Website (Marketing Toolbox) Putting it all together. Learn how to collect data from your social media platforms and develop an overall strategy to drive clients to your website. There are many topics covered in separate webinars associated with the "marketing toolbox". Please feel free to register for any or all that appeal to you. Pre-registration is required. After registering for one event, you will be in the system and future registrations will be easy. A Zoom link for the webinar will be emailed to you after registration. Date: Monday, November 9, 2020
Brought to you by the Western Massachusetts Means Business (WMMB) and stakeholders: Center for Women and Enterprise, Common Capital, Franklin County Community Development Corporation, Massachusetts Small Business Development Center, SCORE of Western Mass, Valley Community Development Corporation, University of Massachusetts Amherst, Clark University and Salem State University. |
|
Massachusetts Food Trust Program Information Session
Date: Tuesday, November 10, 2020
Cosponsored by Local Enterprise Assistance Fund (LEAF) |
|
6 Reasons Your Business Needs a Website
|
|
Global Marketing and Sales Series: Information You Need to Market in a Global Pandemic The pandemic has caused massive disruption in our ability to meet with international customers, drive new leads, close new business and even provide good customer service and support to existing customers. Trade shows have been cancelled. Customer visits aren’t possible. How can you maintain a vibrant, active international presence and drive business when you can’t be anywhere but here? This series will present a range of options and give you the tools to help you develop or upgrade your digital strategies and drive international sales. There is no charge for this webinar series, but you must
pre-register for each event. If you have questions, please contact
the Massachusetts Export Center at 617-973-6610. Drive Inbound Global Sales If lack of travel and in-person selling has curtailed your sales, you might be wondering how to convert your efforts into digital sales, yet it looks complex. Learn from the experts about how to drive Inbound leads with a defined Buyer's Journey supported with Account Based Marketing (ABM) and ideas on the right content to produce results. Then, learn how to successfully adapt this for global markets for multilingual lead generation. We will discuss Google Translate and how it should and should not be used for your online marketing efforts. Others are selling online successfully in foreign markets, and you can too! The speakers include:
Date: Thursday, November 5, 2020
Reach Global Markets Through Social Media and Creative Content Development As an exporter, you need to get found online, drive more leads, and build brand visibility. Strategic digital marketing endeavors with a focus on social media and content marketing should be critical components of your online international business plan. This webinar will discuss the actions you should be taking to increase your online presence in the places it really counts to generate buyer awareness and drive more international sales. The speaker will be Derek Edmond, Managing Partner with KoMarketing Boston MA. Date: Thursday, November 12, 2020
Global Privacy, Cybersecurity and Data Protection Laws Cybersecurity and privacy have become an increasing concern for all businesses and organizations. Making sure your digital infrastructure is safe and your interactions with customers are legal are even more important internationally. Participate in this program to learn about global privacy and data protection laws, as well as steps that you can take to secure your data against cyber threats. Topics covered will include cybersecurity best practices for international trade; leveraging technologies like conditional access and end-to-end encryption for security and compliance; and technology strategies for meeting U.S. export control requirements. We will also discuss GDPR (the EU data protection regulation), the impact of Brexit on the UK data protection laws, the new Brazilian data protection law (LGPD), which came into effect on August 14, and Asia Pacific Economic Cooperation (APEC) Cross-Border Data Transfers. Speakers:
Date: Thursday, November 19, 2020
|
|
Basic Entrepreneurial Workshop: Understanding Business Financials
Date: Thursday, November 12, 2020 Sponsored by SEED Corporation and Bridgewater Savings Bank, in cooperation with the U.S. Small Business Administration (SBA), Massachusetts Small Business Development Center (MSBDC), Taunton Area Chamber of Commerce, and SCORE. |
|
How to Open a Business in Massachusetts “Legally” A basic webinar covering topics such as characteristics of an entrepreneur; selecting a business site; licensing, permitting and zoning; creating a funding proposal; legal structure of your business; how to secure start-up costs; and employer responsibilities to name a few. The speaker will be Richard Cheney, regional director of the Massachusetts Small Business Development Center, Central Regional Office. Date: Tuesday, November 17, 2020
|
|
Marketing During the Digital Age Join Digital Marketing Strategy consultant, Cara Chatellier of Bubbly Creative as she goes over everything from small business digital marketing. Topics will include website optimization, email marketing, blogging, and all social media platforms. Date: Wednesday, November 18, 2020
|
|
This presentation will help you gain a better understanding of the core legal concepts impacting your business.
The presenter will be Sarah Willey, counsel in the Business and Finance Department of Bulkley Richardson. She is also a member of the firm’s Intellectual Property Practice Group and Employment Law Practice Group. Sarah has experience advising clients in the areas of business formation, mergers and acquisitions, business succession planning, and corporate structuring of businesses in regulated industries. Sarah counsels clients in protecting and maximizing their intellectual property via trademarks, copyrights, and licensing agreements. She also assists businesses with designing, implementing and auditing corporate compliance programs under International Traffic in Arms Regulations (ITAR), Export Administration Regulations (EAR) and Foreign Corrupt Practices Act (FCPA). Information on how to join the webinar will be sent once registered. Date:
Thursday,
November 19, 2020
|
All
services are provided by PSH which is not acting as an agent and/or
representative of the Massachusetts Small Business Development
Center Network. By meeting with PSH you agree to indemnify and hold
harmless the MSBDC from any and all claims and liability arising
from your session with PSH. Participants will receive a general
waiver statement prior to their meeting. 
