MA Small Business Development Center

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The Massachusetts Small Business Development Center (MSBDC) Network provides one-to-one free comprehensive and confidential services focusing on, business growth and strategies, financing and loan assistance as well as strategic, marketing and operational analysis. In addition, low cost educational training programs are offered across the state targeted to the needs of small business.

This is achieved through three integrated product lines:

       Business Advisory Services
       Government Contracting
       International Trade Assistance

A full-time staff of business advisors, supported by the resources of their host academic institutions, provides free business assistance to small businesses. Services are delivered statewide through a network of eight centers located in Boston, Fall River, Pittsfield, Salem, Springfield and Worcester as well as two statewide specialty resourcesthe Procurement Technical Assistance Center and the Massachusetts Export Center.

University of Massachusetts A partnership program with the U.S. Small Business Administration and the Massachusetts Office of Business Development under cooperative agreement SBAHQ-13-B-005 through the University of Massachusetts Amherst, Isenberg School of Management. SBDCs are a program supported by SBA and extended to the public on a non-discriminatory basis. SBA cannot endorse any products, opinions or services of any external parties or activities. Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance by calling the State Office at 413-545-6301.
  U.S. Small Business Administration Association of SBDCs  

University of Massachusetts Amherst

State Office
Tillson House
University of Massachusetts

23 Tillson Farm Road
Amherst, MA 01003-9346
413-545-6301 |  Fax: 413-545-1273

Georgianna Parkin, State Director

University of Massachusetts Amherst Berkshire Regional Office
33 Dunham Mall, Suite 103
Pittsfield, MA 01201
413-499-0933 | Fax: 413-499-3005

Keith Girouard, Regional Director

The Berkshire Regional Office staff hold office hours in Great Barrington and North Adams, in addition to regular office hours in Pittsfield. The office provides advice to businesses located in Berkshire County.

Outreach Locations  |  Towns Served

UMass Boston Boston Regional Office & Minority Business Center
University of Massachusetts
100 Morrissey Boulevard
Wheatley Hall, 3rd Floor, Suite 154-10
Boston, MA 02125-3393
617-287-7750 | Fax: 617-287-7767

Mark Allio, Regional Director

The Boston Regional Office & Minority Business Center provides business owners with access to a network of resources, which will better enable them to meet the challenges entrepreneur’s face. The center provides a full range of business advising and training activities; services include assistance with developing an effective business plan, financing and loan assistance, strategic, marketing, and operational analysis. The Boston Regional Office welcomes the opportunity to leverage resources for minority entrepreneurs. Se habla Español.

Outreach Locations  |  Towns Served

shield Central Regional Office
Clark University
The Carriage House, 125 Woodland Street, Worcester, MA 01610
508-793-7615 | Fax: 508-793-8890

John Rainey, Regional Director

The Central Regional Office advises businesses located Central Massachusetts. Typically, counselors will assist clients in developing their business plans, marketing plans, financials, cash flows and other areas critical to ensure a successful venture. In addition to office hours in Worcester, staff also hold office hours at outreach sites throughout Central Massachusetts.

Outreach Locations  |  Towns Served

University of Massachusetts Massachusetts Export Center
10 Park Plaza, Suite 3730
Boston, MA 02116
617-973-8664 | Fax: 617-973-8681

Paula Murphy, Director

Massachusetts Export CenterSince its inception in May 1994, the Massachusetts Export Center has assisted thousands of companies and individuals.

Recognizing the need to make export services easily accessible to companies of all sizes, the Massachusetts Export Center was established to serve as the state's one-stop resource for export assistance. The Massachusetts Export Center offers a full range of targeted, customized services to Massachusetts businesses at any stage in the export process. Whether you are a small business just thinking about exporting or an experienced exporter, the Massachusetts Export Center stands ready to help with services suited to your needs!

The Massachusetts Export Center, hosted by the University of Massachusetts Amherst, has four offices which are strategically located throughout the state to assist companies on a local level. The Boston office serves as headquarters, with additional offices in Holyoke, New Bedford and Worcester.

Winner of the Presidential E Award for
Excellence in Exporting
e Award

Northeast Regional Office
Salem State University
Enterprise Center
121 Loring Avenue, Suite 310
Salem, MA 01970
978-542-6343 | Fax: 978-542-6345

Margaret Somer, Regional Director

The Northeast Regional Office provides advice to businesses located in the North Shore and Merrimack Valley areas of the state. Since its inception in 1992, the office has worked with over 10,000 entrepreneurs. During that time, the SBDC has assisted entrepreneurs to raise over $46 million in loans. In addition to office hours in Salem, staff also hold office hours at chambers of commerce, local colleges and economic development groups throughout Northeastern Massachusetts.

Outreach Locations  |  Towns Served

University of Massachusetts Procurement Technical Assistance Center
Tillson House
University of Massachusetts
23 Tillson Farm Road
Amherst, MA 01003-9346
413-545-6303 | Fax: 413-545-1273

Peter Cokotis, Program Manager

The Massachusetts Small Business Development Center Network received federal and state funding to establish a statewide Procurement Technical Assistance Center (PTAC). Resources are concentrated on assistance to small, minority- and women-owned firms statewide with an emphasis on high areas of unemployment including Hub Zones. The program manager is housed at the MSBDC Western Regional Office in Springfield with procurement specialists housed in Springfield, Lawrence, Boston, Fall River and Worcester. PTAC provides technical assistance in bid matching for federal, state and municipal procurement opportunities.

Much of the counseling services are performed at the client's firm location, making the technical support delivery available in a timely and cost effective manner. E-commerce, including registering, bidding and performing on-line, in a paperless environment is a vital part of federal contracting. The counseling staff supports vendors in those efforts. Technical data, such as military specifications, standards, pricing histories and technical information by part number will be supplied.

University of Massachusetts Southeast Regional Office
200 Pocasset Street
Fall River, MA 02721
508-673-9783 | Fax: 508-674-1929

Melinda Ailes, Regional Director

The Southeast Regional Office advises businesses located in Southeastern Massachusetts, including Cape Cod and the Islands. In addition to office hours in Fall River, staff also hold office hours at outreach sites throughout Southeastern Massachusetts.

Outreach Locations  |  Towns Served

University of Massachusetts Amherst Western Regional Office
Business Growth Center
One Federal Street, Building 101
Springfield, MA 01105-1160
413-737-6712 | Fax: 413-737-2312

Dianne Fuller Doherty, Regional Director

The Western Regional Office provides advice to businesses located the Western Massachusetts counties of Hampden, Hampshire and Franklin. In addition to office hours at the Springfield office, staff also hold office hours at outreach sites throughout Western Massachusetts. Services are delivered by a skilled professional staff with extensive business experience and excellent educational backgrounds. Their work is augmented by college and university faculty, qualified students and private consultants.

Outreach Locations  |  Towns Served


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