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You're Looking Ahead
— Is Your Management Style Looking Backward?
In this interactive three-hour session, we will look at management
styles that are forward looking vs. those that maintain the status quo.
As a leader, are you better off with an orientation toward problem
solving or an orientation toward a desired vision/outcome? On a
practical level, what should you be doing differently on Monday
morning?
Presented by Diana Brooks, M.A., principal of Diana Brooks Associates
Consulting & Training, based in Williamstown, MA.
Date: Tuesday, January 11, 2011
Time: 9:00 a.m. - 12:00 noon
Location: MSBDC Berkshire Regional Office, 75 North
Street, Suite 360, Pittsfield
(directions)
Cost: $29
Contact: Andrea Morris at 413-499-0933

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The New Basics:
Build Your Business Up in a Down Economy
It has never been so challenging to be a customer. Prospects today
are not focused on you or what you are selling. Their focus is narrow
and simple: how will this make my life easier? Learn the skills to
develop a compelling customer value proposition, attracting a
competitive advantage to your product or service.
Presented by Peter Coombs of FRONTLINE Training & Consulting.
Date: Tuesday, January 27, 2011
Time: 9:00 a.m. - 12:00 noon
Location: MSBDC Berkshire Regional Office, 75 North
Street, Suite 360, Pittsfield
(directions)
Cost: $29
Contact: Andrea Morris at 413-499-0933

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